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We are a summer seasonal operation.
Operating April 26 to October 28th, 2019
April 26 to June 14 OPEN 9am to 6pm
June 15 to Sept 1 OPEN 9am to 8pm
Sept 2 to Oct 28 OPEN 9am to 6pm
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The Pivot Firebird 29 rental’s big wheels gobble up miles with ease, roll right over the gnar and add insane levels of Traction. The Firebird 29 rental sports a high end carbon frame, Quality components, smooth suspension and dropper post for technical descents.
This is the perfect bike for the more aggressive trails in the Whistler Valley; or even the occasional day up in the bike park. Grab the Firebird rental and head up to explore Top of the World, or a quick lap right from the shop with the EWS trails of Microclimate and Hey Bud.
Our Pivot Firebird 29 rental is upgraded with SRAM Code downhill brakes and dual ply tires for all day confidence out on the Whistler trails.
Step it up a notch by combining the Pivot Firebird 29 rental with one of our professionally guided singletrack tours based in Whistler, Pemberton or Squamish. Our guides will make for an epic day riding, picking trails to suit your skills and energy, and helping to develop your skills safely and confidently.
Included in your rental is a complementary helmet (trail or full-face) and trail maps.
For lift access riding, tickets are sold exclusively through Whistler Bike Park guest services.
A big attraction to Whistler is the Whistler Bike Park. This is a ticketed, lift assist zone with world class mountain bike trails descending from the top of the lifts. Although there are ‘easy’ trails in the bike park that can be attempted on a trail/XC bike we allow ONLY our Downhill and Enduro category rentals into the bike park.(SB150, SB6 & Demo 8).
This policy is due to the downhill nature, roughness and speed of the trails, and an effort to help keep our bikes in the best condition for our guests. This also includes any trails accessible via the bike park lifts.
Feel free to ask our staff if you have any questions!
Some of the best trails in the region are outside of the lift assist zones, and account for roughly 70% of Whistlers mountain biking terrain. Head over to trailforks to get a good overview of our trail network.
We recommend that riders always start out in the ‘Lost Lake’ network, to get used to bikes and local terrain.
Our ADP is designed to cover any accidental damage to the bike that you may incur during your ride. We will absorb the cost of repair for any accidents that happen on trail. An example would be a bent or broken brake lever from a crash; or a broken derailleur from clipping a rock. This policy does not cover theft or intentional damage – you are solely responsible for the bike for the rented period.
General wear and tear is expected, this is covered regardless of purchasing ADP. Our friendly staff will make recommendations for service intervals during extended rental periods, and make sure your bike remains in top running condition.
We strongly encourage you to return to the store immediately in the event of damage. Our mechanics can quickly resolve the issue before causing more damage; and before it has a further negative impact on your ride!
Yes and Yes. Feel free to keep the bike overnight, as long as you keep it safe and secure. If you don’t think you can keep it safe, drop it back to us during our opening hours. We do NOT provide after hours drop off, While we try and stay open as long as possible, we like to ride too!
No. Lift tickets are sold directly through Guest relations at the Whistler Bike Park. To speed things along in the morning, these can be pre-purchased online or in person.
Yes. We have a great range of models, and some days your trails choices might call for a Downhill bike instead of that XC bike (please refer to our bike park policy). Swaps can be done based on availability, we’ll need your current rental back so it can be rented if needed. Please make the effort to discuss bike options ahead of time, so we can reserve the correct model and size for your daily needs.
During busy periods, a labor charge may be incurred for multiple bike swaps.
Yes. Have a chat to our staff when you pickup your rental. We’ll give you a few options to drop the bike back so our mechanics can look over it. Keep in mind, we may not be able to do this on the spot if we’re busy; so please notify us beforehand so we can plan ahead and keep you riding!
Front on right, Rear on Left? We can do that. Also called “moto”, “UK” and “Aussie” brakes; Our left hand driving guests may want their brakes swapped over. All our rentals are upgraded to SRAM brakes for exactly that reason.
Yes (mostly). All our Enduro, Trail and Cross-Country bikes are setup tubeless as standard. Our downhill bikes run dual-ply casing tires and DH thickness tubes.
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High-end rental selection for the best riding experience with bikes from Yeti, Pivot & Specialized
Local guides with real experience. We set industry standards with our professional guiding team.
Located in the centre of the Upper Village and just minutes from the Bike Park and the best trail networks.
Full service repair shop in store. Servicing suspension, brakes, drivetrains and more.
Follow the team to keep up with the latest events
Ride with our exclusive loyalty club and earn the best deals all season!