Privacy Policy

This policy informs you, among other things, what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully, and feel free to contact us at Arbutus Routes if you have any questions regarding its contents.

By visiting the Arbutus Routes website, you agree to the terms and conditions of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not access this Site. We are not responsible for the content or privacy practices on any web site not operated by Arbutus Routes,  which is not affiliated to us. 

Types of Information Collected and Security

When orders are placed, we will ask for billing information to complete your purchase. All information collected through our shopping cart’s checkout pages is through a 128 bit encrypted connection to your browser, using a valid SSL certificate. Your billing name, address, and purchase details are retained in our secure databases. We do not store or mail your credit card numbers.

Rental and Tour bookings are made through a third-party integration with Checkfront and Stripe Payments. Your data is secured in these systems for the strict usage of booking reservation and payment processing.

Use of Cookies

Our website makes use of cookies when a visitor’s Internet browser is set up to accept them. Cookies are small data files that a web site sends to your browser for storage on your computer’s hard drive. No personal data whatsoever is stored or transmitted via cookies originating from our site. The cookie sets a complex number. That is it. We use the number on our side to keep your shopping cart initialized to the correct person. The cookie is not used to track any Internet activity outside of our site.

Use of Information

All information collected by our online ordering system is used solely for in house ordering and transaction management: to register your purchase, to resolve billing issues, to mail you receipts, invoices, access codes to your invoice online.

We also, from time to time, use your email address to send you promotional emails, new product announcements and such. You can, at anytime, opt out of our email list by un-subscribing your email address on our home page.

Third Party Disclosures

The personal information you have provided us and information about your order will not be shared, sold, or given to any third party invested in the business of marketing, or collecting marketing information.

Disclosure of Information

The personal information you have provided us and the information about your order will not be shared or given away for any reason whatsoever outside of what is needed to process your order and complete your transaction.


It is the intention of Arbutus Routes to prosecute credit card fraud to the fullest extent of local, state, federal, and international laws. We will provide any and all transactional information, including (but not limited to) all trace information to the purchasing computer, to local, State, Federal and International Authorities, including the FBI, The Department of Justice, and  The Federal Trade Commission. 

Trish Bromley riding Yummy Numby Trail

2% for the trails logo. Giving back to the local trails through donations

Giving back to our beloved Trails.

Our Partners